Instagram

• Manage your Instagram profile connection

  How to connect your Instagram profile Make sure your Instagram is a business profile & connected to a Facebook page that you have a role in. Go to your Pallyy dashboard and open your Social Sets For an existing social set click manage and then instagram profile, otherwise click add social set then instagram profile You will be sent to Facebook to authorize the connection to Pallyy Make sure the Instagram proPopular

Facebook

• Check your Facebook business integration settings

  If you're having issues refreshing your Facebook or Instagram accounts, it may be because Pallyy does not have access to them. To resolve this, you must check your Facebook business integrations settings to make sure we have access. How to check Facebook business integration settings Make sure you're logged the correct Facebook account Go to your business integration settings Next to Pallyy, click view and editPopular

• Manage your Facebook Page connection

  How to connect your Facebook Page You can only connect Facebook Pages that you have a admin or editor role in. Unfortunately personal profiles are not supported yet. Go to your Pallyy dashboard and open your Social Sets For an existing social set click manage and then facebook page, otherwise click add social set then facebook page You will be sent to Facebook to authorize the connection to Pallyy Make surePopular

• Check Facebook Page role

  If your page is using the classic pages and has not migrated to the new experience yet, you will need either a Admin or Editor role in the page. Go to your Facebook page via Facebook From the left menu click settings From the left menu click Page roles Here you should be able to see which role you have in the page. If you're not an admin/editor you'll need to contact the page owner and ask them to change your role to an Admin or Editor. NewFew readers

Twitter

• Manage your Twitter profile connection

  How to connect your Twitter profile Make sure you're logged into the right Twitter profile, then follow these steps: Go to your Pallyy dashboard and open your Social Sets For an existing social set click manage and then twitter profile, otherwise click add social set then twitter profile You will be sent to Twitter to authorize the connection to Pallyy Accept and follow the prompts (you will be automaticallySome readers

Troubleshooting

• How to fix your Facebook or Instagram not showing up

  Sometimes your Facebook or Instagram profile may not show up in your list of profiles when trying to add or refresh in Pallyy. This usually happens when the connection between Pallyy and Facebook has been lost, or you have lost access to the profile in question. How to fix your Facebook or Instagram not showing up Open your Pallyy dashboard and go to your Social Sets page In the top right click the settings button Click recoFew readers