Requirements to connect an Instagram account:
Your account is an Instagram Creator or Business profile
Your Instagram account is connected to a Facebook page
Connect an Instagram account
Go to Settings > Social Sets then select the Social Set you want to connect an Instagram account to. Scroll down and click Instagram Business or Creator Profile.
You will be redirected to Facebook to give Pallyy access to view the Instagram accounts you have access to. Follow the prompts and you will be returned to the Social Set page.
Once you are redirected back to the Social Set page, we will show you a list of the Instagram accounts we have access to. Find the one you want to add and click Connect.
You can confirm you connected it by looking for it under Connected accounts on the Social Set page.
Refresh an Instagram account connection
Occasionally your Instagram account connection may become expired, which can happen for a number of reasons like changing your password, enabling two factor etc.
To avoid failed posts, and other issues, you must refresh the connection as soon as possible.
Go to Settings > Social Sets then select the Social Set your Instagram is connected to. Scroll down the page until you can see your Instagram account and click Refresh.
If you are redirected to Facebook, follow the prompts to refresh the connection.
When your Instagram connection is expired we will send you an email alerting you that you need to refresh it.